Portfolio

ABOUT ME

Hey, I'm Marky—an experienced Technical Engineer and Automation Specialist with over four years in the IT industry. I excel in automating processes, and I'm proficient in technologies like Zapier, Make, Decisions, Azure, Citrix, and Microsoft O365.

My skills span from active directory management, deployment of security patches, CRM integrations, and troubleshooting and development in HTML, CSS, and Java. I’m adept at optimizing IT infrastructure, managing projects, and leveraging tools like Google Analytics and Zapier for efficient data reporting and marketing strategies. I specialize in automating workflows, data processes, system monitoring, and API integrations to improve efficiency and streamline operations. Committed to delivering innovative solutions while staying at the forefront of industry advancements.

PROJECTS

AI Chat Bots

Created custom GPT models via Google Sheets and then implemented them in GPT.

Integrated the AI chat bots into the client's CRM to enhance customer support and engagement.

Automated VPN Checking

Developed an automation system to check VPN connectivity through Slack, followed by email notifications.

This solution streamlined monitoring and ensured timely alerts for connectivity issues.

Ticketing System Integration

Built a ticketing system in HubSpot and Lofty, integrating with Zapier and Outlook for automated email notifications.

This project improved ticket management and streamlined communication with clients.

New Leads Automation

Developed an automation system for routing new leads to different CRMs.

This solution optimized lead management and ensured that leads were directed to the appropriate CRM for effective follow-up.

Web Design and Development

Designed and developed multiple websites from scratch for real estate, business, and landing pages.

Utilized Wix, Squarespace, and WordPress, and assisted with hosting setup and domain management.

Robocall AI Automation

Developed an AI-driven robocall system to automate outbound calls and integrate with CRM solutions.

Enhanced operational efficiency by leveraging machine learning for intelligent call handling and real-time data analytics.

Task Automation

Streamlined task automation for SMS, email, and calls, enabling efficient and timely communication workflows.

This system automates message delivery, follow-ups, and reminders, reducing manual effort while improving response times and ensuring nothing slips through the cracks.

Database Management

Efficient database management tailored for CRMs, Google Sheets, and Airtable.

Skilled in creating, organizing, and maintaining data infrastructures that support automation, reporting, and integrations.

Website Scraper/Crawler

Automated web scraping and crawling solutions designed to extract data from websites efficiently.

Specialized in building crawlers that gather structured information, support data extraction at scale, and enable analysis across multiple web pages or domains.

SKILLS

SYSTEM ADMINISTRATION

Jamf System

Windows/MacOS troubleshooting

Active Directory

Microsoft 365

Cloud Services (e.g., AWS, Azure)

Firewall Management

Patch Management

MFA/2FA

Scripting (e.g., PowerShell, Bash)

Security Protocols

User Account Management

Server Management

NETWORK ADMINISTRATION

VPN Monitoring

DNS/DHCP Configuration

Proxy Configuration

Network Security (e.g., IDS/IPS)

AUTOMATION

Automation Tools (e.g., Zapier, Make)

Deployment Automation

Continuous Integration/Continuous Deployment (CI/CD)

Selenium

Python

Data Entry Automation

Workflow Automation

System Monitoring

API Integration

Task Scheduling

Automation Frameworks

WEB DEVELOPMENT

HTML

Javascript

Responsive Design

Cross-Browser Compatibility

RESTful APIs

Database Management (e.g., MySQL)

Web Hosting

Testing and Debugging

MARK ANTHONY JALANDONI